It’s an interview with my friend who also happens to be an association executive, Brandon Robinson, CAE. This episode is about: Using Routines as a Tool to Create Consistency. And, routines are what we are talking about today! If you have
Managing Employee Tasks Have you ever witnessed an assigned task fall short because: The employee was unwilling or unable to perform the task? The task a fully capable employee was performing was micro-managed by the manager? As managers, we all
I used to think of delegation as giving work to someone else. Over time I came to realize that delegation is much more and that there is a process with four distinct phases. First Phase: Direct Instruction When providing Direct