Four Employee Quadrants Each employee’s specific tasks can be plotted on the Skill / Will Matrix which results in a plot in one of four quadrants. Depending on the plot location in a quadrant can provide guidance for a manager
Defining Skill and Will Let’s be clear about how we are defining Skill and Will. Skill: The natural talents or talents acquired through experience by someone to perform a certain task (or series of tasks). This is cognitive understanding of the
Assessing Caution The benefit of assessing others is dependent on a manager’s ability to accurately assess. It can be easy to let our personal bias or appearance of competence and motivation of an employee to interfere with our ability to
Managing Employee Tasks Have you ever witnessed an assigned task fall short because: The employee was unwilling or unable to perform the task? The task a fully capable employee was performing was micro-managed by the manager? As managers, we all